Your orders will be shipped within 6 business days (Monday-Friday) after bank approval. The shipping company will deliver your order to you within 7-10 days according to the distance of your delivery address worldwide.


Delivery times of special production products vary according to production time. The delivery information and times of such products are indicated on the product pages.


In case of a mishap caused by us, you will be informed based on your membership information. That’s why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.


All the products you choose will be delivered to you by our contracted cargo companies with the guarantee of TNT, FedEx, DHL, ARAMEX, Turkish Post.


If any of the products you have chosen are not in stock, you will be sent an email and you will be given the right to choose any other product from the site with the same value or you can send a refund request, The amount of time it takes to return the money must be adhered to by the bank is an online shopping site. Allows multiple users to shop at the same time. In rare cases, the same product is consumed by the consumer, and the product is depleted in stocks.


If the product you have paid for over the internet is out of stock, there is a minimum waiting period of 4 (four) and a maximum of 30 (thirty) days. If the product cannot be given to the consumer between these dates, his payment will be returned to him.

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